United Sprinklers Privacy Policy

Effective Date: March 1, 2026

United Sprinklers, LLC (“United Sprinklers,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact our business, or receive communications from us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you:

• Call our business
• Submit a service request
• Schedule an appointment
• Fill out forms on our website
• Communicate with us via phone, SMS, or email

Information we may collect includes:

• Name
• Phone number
• Email address
• Service address
• Description of service request
• Communication history

We may also collect limited technical information such as:

• IP address
• Browser type
• Website usage data

2. How We Use Your Information

United Sprinklers uses collected information to:

• Respond to service inquiries
• Schedule and provide irrigation services
• Send appointment confirmations and updates
• Provide customer support
• Improve our services and customer experience
• Maintain internal business records

We only use your information for legitimate business purposes related to providing irrigation services.

3. SMS Communications

United Sprinklers may send SMS messages related to:

• Service requests
• Appointment confirmations
• Scheduling updates
• Technician arrival notifications
• Customer support communications

Message frequency varies based on service activity.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying:

STOP

For assistance, reply:

HELP

or contact us at:

Phone: (313) 349-1300
Email: Contact@unitedsprinklers.com

4. Consent to Receive Messages

By providing your phone number, contacting United Sprinklers, or requesting service, you consent to receive SMS communications related to your service request and account activity.

United Sprinklers does not send unsolicited marketing messages without explicit consent.

5. Sharing of Information

United Sprinklers does not sell, rent, or trade personal information to third parties.

We may share information only when necessary to operate our business, such as with:

• service scheduling systems
• payment processing providers
• communication platforms used to deliver service notifications

These providers are required to protect your information.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no system can guarantee complete security when transmitting information online.

7. Data Retention

We retain customer information only as long as necessary to:

• provide services
• maintain business records
• comply with legal obligations

8. Third-Party Services

Our website and communications may utilize third-party tools to operate our services, such as scheduling systems, communication services, and analytics platforms.

These providers may process limited information necessary to perform their services.

9. Your Privacy Rights

You may request to:

• update your personal information
• request removal of your information
• opt out of communications

Requests can be made by contacting us using the information below.

10. Changes to This Privacy Policy

United Sprinklers may update this Privacy Policy from time to time.

Updates will be posted on this page with the revised effective date.

11. Contact Information

United Sprinklers, LLC

Phone: (313) 349-1300
Email: Contact@unitedsprinklers.com
Website: https://www.unitedsprinklers.com